ALBERTA – On Thursday, April 2nd, Alberta’s Chief Medical Officer of Health Dr. Deena Hinshaw gave recommendations for how staff that work in congregate settings can prevent the spread of COVID-19.
Dr. Hinshaw’s recommendations were primarily aimed to those working in continuing care facilities. However, Dr. Hinshaw stated that “by limiting the spread, we can help keeping the virus out of nursing homes, shelters, and countless other places.”
Kaylee Cheladyn, who is the communications and marketing coordinator at Boyle Street Community Services, says that staff are trying their best to educate clients that visit the centre, as well as the Expo Centre, the best that they can. “I think that any of our service delivery, despite the virus, it’s just a matter of clear communication and making sure that staff set an example to clients,” says Cheladyn.
With the Expo Centre being used as a temporary shelter as of March 27th, Cheldayn says that they needed more space due to physical distancing restrictions. “In the early stages, our Community Centre was only allowing 50 people (staff and clients), in our building at a time,” Cheladyn says. “We can see an average of 300 people go through our doors on any given day. So we definitely needed the space.”
According to the Boyle Street Community Services blog, many clients have chronic illnesses that put them more at risk in regards to becoming exposed and infected by COVID-19. As those who experience homelessness do not have the ability to self-isolate, the post states that “if a community member is experiencing symptoms, we will be working closely with public health officials to determine next steps for that individual.
“[We need to] limit the risk of spread while ensuring residents can continue to receive the care they need,” says Dr. Hinshaw. These recommendations state that staff who work at multiple care facilities must notify their supervisors if they are working at a facility with a suspected or confirmed case of COVID-19.

In British Columbia, care workers are required to work in only one facility, and are not allowed to work in multiple facilities. Dr. Hinshaw suggested that by doing this in Alberta, there would be “significant workforce loss.” Dr. Hinshaw clarified the recommendation stating that “the staff that work in the outbreak, would be working in only that facility and not any other facility. We need to balance the need that facilities need to stay staffed and that will limit exposure.”
As of April 2nd, the total of global COVID-19 cases reached to 1 million. “The way we go about our lives has changed. We must continue to adjust,” says Dr. Hinshaw, “we are all in this together.”